Quality Management System

At the core of our Quality Management System (QMS) is a strong commitment to delivering consistently superior products and services to our partners. Through documented quality management practices, ongoing performance assessments, and industry benchmarking, 2Wire maintains best-in-class standards for the quality of our products as well as the reliability of our services.

Certifications

2Wire is both TL 9000 and ISO 9001:2000 certified for the design, development, sale, order fulfillment, and call center support of broadband gateway products.

Industry-Leading Quality Management

2Wire is a member of the Quality Excellence for Suppliers of Telecommunications (QuEST) Forum, the developer of the TL 9000 Quality Management System. As a member, 2Wire will be instrumental in defining ongoing industry standards and developing future requirements for TL 9000 certification. 

Partner Benefits

• Consistent, superior quality across all 2Wire products and services.
• Transparency — 2Wire reports monthly performance data to the QuEST Forum.
• Continuous Improvement — Analyzing performance metrics and data from other TL 9000-certified organizations on an ongoing basis enables us to improve quality and performance practices to comply with standards as they evolve,  ensuring our quality management process is always consistent with the industry’s most current requirements.
• Cost Savings — Adhering to a single, all-encompassing industry standard throughout the product cycle minimizes redundancy and increases efficiency, resulting in cost-saving benefits for our partners.
• Validation — Our QMS is subject to regular audits conducted by accredited third-party registrars.
• Faster Time-to-Market — Relying on a single, standardized quality system throughout the product design, development, and deployment cycle streamlines the process of delivering products and services without compromising quality.